About us

Sectors

ITO ////////////////

IT outsourcing is the use of external service providers to effectively deliver IT-enabled business process, application service and infrastructure solutions for business outcomes. Outsourcing, which also includes utility services, software as a service and cloud-enabled outsourcing, helps clients to develop the right sourcing strategies and vision, select the right IT service providers, structure the best possible contracts, and govern deals for sustainable win-win relationships with external providers.

BPO ////////////////

Business Process Outsourcing is the delegation of one or more IT-intensive business processes to an external provider that, in turn, owns, administrates and manages the selected processes based on defined and measurable performance metrics.

KPO ////////////////

Knowdlege Process Outsourcing consists on the allocation of relatively high-level tasks to an outside organization or a different group within the same organization. Some examples are: health services, financial services, engineering and desing, research and development, among others.